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Food Service Lead (Full Time, Evening Shift)

FOOD AND NUTRITION SERVICES Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus Miami, Florida Requisition ID 21167


Job Summary:

Under the guidance of the Retail Supervisor assist with the successful daily operation for retail/cafeteria of the Food & Nutrition Services department. Assists with a variety of tasks to include monitoring of cafeterias and coffee shop operations (retail areas) to report any deficiencies in production, scheduling, sanitation, and/or overall service. Ensures employees engaged in serving food in all retail areas provide outstanding customer service as well as maintain cleanliness and sanitation of food areas, equipment and utensils.


Minimum Job Requirements:
  • 3 years of experience in health care food service operations or a minimum of 1 year of experience in a team lead or supervisory role
  • High school education or equivalent preferred
  • Ability to communicate sufficiently well in English both verbally and in writing to request supplies and properly label food items
  • Knowledge of Spanish is helpful
  • Ability to relate cooperatively and constructively with customers, peers, and other hospital personnel
  • Able to follow detailed written or verbal instructions
  • Coordinates and monitors that all tasks are performed by retail staff in all areas.
  • Assists with staff scheduling for adequate staffing in all revenue centers.
  • Monitors all retail areas and ensures that areas are kept clean, sanitized, safe and secure at all times. 
  • Monitors that facilities’ utensils, equipment, machines and furnishings are properly maintained.
  • Notifies management about damages or malfunctions and places service calls to plant operations or equipment service vendors as needed.
  • Assists in the delivery of quality customer service to customers at all times by assuring full menu availability during hours of operation and certifying the MCHS Way is followed.
  • Assists in distributing starting bank/change to cashiers, places order for change to bank, closes out cashiers and handles all cash deposit transactions under the supervision of the Retail Supervises.
  • Assists in the orientation and/or training of new staff, volunteers and/or temporary staff.
  • Assists with maintaining records (i.e., temperature logs) in compliance with departmental guidelines and regulatory agency standards.
  • Ensures coverage and attendance for assigned area are met. Supports Leader with department policies and procedures.

Job :

Food & Nutrition Services

Primary Location :

Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus

Department :


Job Status

:Full Time

Joining a new organization can be daunting or overwhelming. But at Nicklaus, your colleagues make you feel welcomed. They taught me to celebrate our accomplishments and band together during challenging times. This is not easy to find in healthcare these days, so I’m grateful to have found an amazing place to work with people and leadership who have my well-being in mind.

Lova Renee Brunson Manager Accreditation & Regulatory

Collaboration leads to success.

Alone we can do so little; together we can do so much. Working together, we find solutions and methods we would never find alone, and at Nicklaus Children’s, we have fun doing it.

Responsibility drives us.

We all take responsibility here – for the children, their families, our work and each other. We meet our responsibilities head on and motivate each other to succeed.

Empower yourself, help others.

Nicklaus Children’s encourages team members to believe in their ability to affect positive change in the world through everything they do with us.

Advocate for the right way.

Advocate for children. Advocate for families. Advocate for yourself. But most of all, advocate for getting the job done right and you will find nothing but success and support in your career here.

Transformation is growth.

At Nicklaus Children’s, change is not to be feared. When you work here, you are always working with the most advanced tools and procedures available.

Empathy is everything.

We expect our team members to have empathy for the patients and families they treat, and in turn, we have empathy for them. We take care of everyone in the Nicklaus Children’s family with competitive benefits and our supportive culture.

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As champions for children, Nicklaus Children’s is committed to putting the health and safety of our patients, families, medical staff and employees first. With the increasing number of adults and children in our community experiencing illness from the coronavirus and its variants, our course of action is clear. Vaccination offers proven protection against severe COVID-19-related illness. All members of our team are required to be fully vaccinated against COVID-19. Accommodations are being made for those who have a medical reason where they cannot receive the vaccine or have a strongly held religious basis for not obtaining it.

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