Skip to main content

Be a Child's Champion

Search Jobs

Not ready to apply yet? Join our Talent Community.

Intake Coordinator- Psychiatry (Full Time, Day shift)

PSYCHIATRY Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus Miami, Florida Requisition ID 23386


Job Summary

Oversees the coordination of patient care throughout the continuum, coordinates inpatient services, and discharge planning with outpatient resources. Assists patients with access to the Psychiatry Unit.

Job Specific Duties

  • Assists patient and family with aftercare referrals (within 7 days of discharge), programs, and medication acquisition. 
  • Assists psychiatrist/patient in filing of court documents such as involuntary placement petitions as required by the FL Mental Health Act to ensure compliance with Regulatory Requirements. 
  • Collaborates with patient, family, and other interdisciplinary team members in formulation of treatment, therapy, and discharge plans. 
  • Keeps abreast of Medicaid and managed care admission criteria which impact patient's ability to access behavioral healthcare resources. 
  • Maintains contact with patient's legal guardian during hospitalization to explain treatment program and address any concerns; conducts all follows ups. Participates in patient and family conferences. 
  • Obtains pertinent clinical information from referrals for preliminary assessment by the psychiatrist/ psychologist. 
  • Schedules and confirms patient follow-up appointments with therapist and psychiatrist within 7 days following discharge. Coordinates follow-up appointments for consultants, tests, and procedures. 
  • Serves as educator to new employees, residents, and interns for the Psych Orientation. 
  • Serves as an advocate for the patient and family within the hospital setting and community. 
  • Communicates with patients and families to review plan of care and solicit input. Communicates any patient or family concerns to physician. 
  • Provides continuous supervision, observation of behavioral health patients, and adheres to non-violent crisis intervention strategies (CPI).


Minimum Job Requirements

  • Bachelor's Degree Behavioral Healthcare field 
  • Successfully complete CPI (Crisis Intervention Training) prior to Orientation in the Psychiatry department (within 7 days of hire) – maintain active and in good standing throughout employment
  • American Heart Association BLS - maintain active and in good standing throughout employment
  • Level II Background Check and Affidavit of Good Moral Character

Knowledge, Skills, and Abilities

  • Two years of experience in a direct care mental health position preferred.
  • Ability to quickly develop a therapeutic plan for patient treatment.
  • Ability to coordinate the activities of an interdisciplinary team.
  • Flexibility in changing situations and communicates in a clear and professional fashion.
  • Able to relate cooperatively and constructively with patients, families, and co-workers.
  • Proficient in Microsoft Office.
  • Ability to communicate verbally and in writing.
  • Able to maintain confidentiality of sensitive information; respecting patients, parents, and visitors rights to confidentiality.
  • Ability to interpret, adapt, and react calmly under stressful conditions or in a crisis situation.

Job :


Primary Location :

Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus

Department :


Job Status

:Full Time

Joining a new organization can be daunting or overwhelming. But at Nicklaus, your colleagues make you feel welcomed. They taught me to celebrate our accomplishments and band together during challenging times. This is not easy to find in healthcare these days, so I’m grateful to have found an amazing place to work with people and leadership who have my well-being in mind.

Lova Renee Brunson Manager Accreditation & Regulatory

Collaboration leads to success.

Alone we can do so little; together we can do so much. Working together, we find solutions and methods we would never find alone, and at Nicklaus Children’s, we have fun doing it.

Responsibility drives us.

We all take responsibility here – for the children, their families, our work and each other. We meet our responsibilities head on and motivate each other to succeed.

Empower yourself, help others.

Nicklaus Children’s encourages team members to believe in their ability to affect positive change in the world through everything they do with us.

Advocate for the right way.

Advocate for children. Advocate for families. Advocate for yourself. But most of all, advocate for getting the job done right and you will find nothing but success and support in your career here.

Transformation is growth.

At Nicklaus Children’s, change is not to be feared. When you work here, you are always working with the most advanced tools and procedures available.

Empathy is everything.

We expect our team members to have empathy for the patients and families they treat, and in turn, we have empathy for them. We take care of everyone in the Nicklaus Children’s family with competitive benefits and our supportive culture.

Join Our Talent Community

Stay connected with us! Sign up to receive career information and alerts about brand new opportunities at Nicklaus Children’s Hospital.

Already a Member?

  • America's most loved workplaces 2022
  • magnet recognized american nurses credentialing center
  • magnet recognized american nurses credentialing center
  • training top 125 2019 winner
  • AACN beacon award for excellence
  • accredited practice transition program with distinction american nurses credentialing center
  • 2018 BEST award winner
  • Great Place To Work

As champions for children, Nicklaus Children’s is committed to putting the health and safety of our patients, families, medical staff and employees first. With the increasing number of adults and children in our community experiencing illness from the coronavirus and its variants, our course of action is clear. Vaccination offers proven protection against severe COVID-19-related illness. All members of our team are required to be fully vaccinated against COVID-19. Accommodations are being made for those who have a medical reason where they cannot receive the vaccine or have a strongly held religious basis for not obtaining it.

To top of page