Be a Child's Champion
Manager Clinical Nutrition Services (Full Time, Day Shift)FOOD AND NUTRITION SERVICES Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus Miami, Florida Requisition ID 21036
Establishes, directs, and oversees clinical nutrition services of patients in inpatient and outpatient settings to ensure quality and efficient nutritional care is provided. Manages and mentors professional development competencies for direct reports. Evaluates, monitors, and reports on key performance indicators and results defined for Clinical Nutrition. Maintains clinical policies and procedures for the Food and Nutrition Department in accordance with recommendations made by accredited inspecting and regulatory agencies. Collaborates with management to develop quality and nutritionally balance meals to patients.
Job Specific Duties
- Interviews, hires, oversees training, and professional development of employees. Determines work schedules of clinical team. Evaluates performance and resolves staff concerns.
- Evaluates and manages the function and structure of clinical nutrition services. Ensures all client expectations and regulatory standards are being appropriately monitored and adhered.
- Develops and oversees appropriate goals and action plans that will meet and/or exceed established patient expectations.
- Coordinates formula purchases, collaborates with leadership in negotiating contracts, assures accurate costing, authorizes purchases from accredited suppliers, and oversees delivery of quality and accurate purchase.
- Participates in the development of interdepartmental patient educational programs and multidisciplinary health care teams.
- Evaluates the production, safe handling, quality of formula prepared, and distribution. Ensures process is consistent with NCHS policies.
- Evaluates, develops, and ensures the provision of ongoing training and professional development for all department staff consistent with operational and strategic needs of the patient and NCHS.
- Complies with federal, state, local health, sanitation regulations, and department sanitation/infection control procedures as evidenced through local health department and third-party audits.
- Participate in the IRound program in collaboration with Patient and Guest Relation and as needed with the FNS management team.
- Provides timely mentoring and coaching of staff and ensure quality of nutrition interventions and family experience.
- Fosters staff empowerment, open communication, leads and guides staff to build an engaged team.
- Evaluates and coordinates hospital nutrition formulary to meet NCHS agreements and guidelines.
- Collaborate with CBord Coordinator and Operation Manager in the development of regular and modified menus based on current diet manual.
- Manages all dietetic interns and medical residents’ contracts and scheduling and access to hospital systems.
- Establishes and updates all policies and procedures for Clinical Nutrition Management.
- Performs chart reviews for quality indicators for all clinicians in quarterly basis.
- Continuously evaluate operations and implement process improvements that reduce waste, increase efficiency, quality, safety, satisfaction, and cost-effectiveness. Promote and practice cost containment.
- Serves as subject matter expert for the electronic health record (EHR). Coordinates and updates to documentation, reports, and other EHR functions related to nutrition services with IT and other departments as needed.
- Coordinates outpatient nutrition services to meet the needs of the Health System. Serves as liaison for Global Health, TeleHealth, Central Scheduling, & Patient Finance Services regarding outpatient nutrition.
- Manage, train, and develop all formula room technician staff to ensure appropriate services and coverage is provided daily.
- Attend and participate in key committees, such as P& T, Infection Control, Nursing Leadership, etc.
Minimum Job Requirements
- Master's Degree in Dietetics and Nutrition
- State of Florida active professional Dietitian license - in good standing throughout employment
- CPR HEART - active and in good standing throughout employment
- Active ServSafe Certification - in good standing throughout employment within 1 year
- 4-7 years of pediatric experience as a Registered Dietitian
- 1-3 years of leadership experience in an accredited institution
Knowledge, Skills, and Abilities
- Master’s degree preferred
- Bilingual (English/Spanish) preferred.
- Able to communicate both verbally and in writing.
- Strong customer service, problem solving, critical thinking, time management, and conflict resolution skills.
- Effective verbal and written communication skills.
- Ability to positively influence, hold self, and accountable.
- Ability to collaborate in a multidisciplinary team and lead a team to achieve business results.
Job : Management
Primary Location : Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus
Department : FOOD AND NUTRITION SERVICES-2100-800000
Joining a new organization can be daunting or overwhelming. But at Nicklaus, your colleagues make you feel welcomed. They taught me to celebrate our accomplishments and band together during challenging times. This is not easy to find in healthcare these days, so I’m grateful to have found an amazing place to work with people and leadership who have my well-being in mind.Lova Renee Brunson Manager Accreditation & Regulatory
Collaboration leads to success.
Alone we can do so little; together we can do so much. Working together, we find solutions and methods we would never find alone, and at Nicklaus Children’s, we have fun doing it.
Responsibility drives us.
We all take responsibility here – for the children, their families, our work and each other. We meet our responsibilities head on and motivate each other to succeed.
Empower yourself, help others.
Nicklaus Children’s encourages team members to believe in their ability to affect positive change in the world through everything they do with us.
Advocate for the right way.
Advocate for children. Advocate for families. Advocate for yourself. But most of all, advocate for getting the job done right and you will find nothing but success and support in your career here.
Transformation is growth.
At Nicklaus Children’s, change is not to be feared. When you work here, you are always working with the most advanced tools and procedures available.
Empathy is everything.
We expect our team members to have empathy for the patients and families they treat, and in turn, we have empathy for them. We take care of everyone in the Nicklaus Children’s family with competitive benefits and our supportive culture.