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Practice Administrator - Cardiology (Full Time, Day Shift)

NCPS-PROFESSIONAL SERVICES Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus Miami, Florida Requisition ID 21760


Job Summary

Provides oversight of the Cardiology daily operations of multiple physician locations.  Ensures quality services for both internal and external customers, provide direction, and supervision to staff consistent with objectives of NCHS mission, vision, and values.  Manages the business operations of the physician practices

Job Specific Duties

  • Responsible for managing the day-to-day operations of the physician group practice to ensure the implementation of prescribed activities is carried out in accordance with specified objectives. 
  • Provides administrative support to practice physicians and advanced practice clinicians, including conducting monthly provider meetings.
  • Implements standard business and financial practices that promote enhanced customer service and the delivery of quality patient care.  Investigates, resolves, or escalates customer service issues (complaints, billing issues, etc.) for patients and their families. 
  • Plans, develops, and implements methods and procedures.  Directs and coordinates practice activities; exercises control over the personnel practice functions. 
  • Maintains and updates practice policies and procedures in accordance with NCHS standards. 
  • In conjunction with the Leader, develops and revises practice performance goals related to process improvement, patient satisfaction, revenue cycle, financial performance, etc. 
  • Maintains all personnel records, licenses, and permit renewals.  Ensures the practice meets all mandates (OSHA, HRS, medical waste, NCHS requirements, etc.) and maintains quality and performance improvements.
  • Prepares progress reports on practice activities (process improvements, etc.) and financial performance to ensure the practice objectives are accomplished.  Works collaboratively with an interdisciplinary team to control expenditures in accordance with budget allocations; monitors and analyzes costs and prepares budget. 
  • Ensures staffing levels and skill sets are appropriate to support the daily operations of the practice. 
  • Ensures staff and procedures are handled effectively by providing training, coaching, and counseling. 
  • Oversees front-end revenue cycle functions such as scheduling appointments, obtaining and verifying authorizations, creating and/or maintaining medical records, collecting co-payments, and outstanding balances at the time of service. 
  • Works in conjunction with various departments and committees to ensure revenue maximization, including revenue enhancement, compliance, practice performance, variance analysis, charge capture, and billing/collections. 


Minimum Job Requirements

  • Bachelor's Degree in Business Administration, Healthcare Administration, or 10 years of Practice Administrator experience
  • 5 years of physician practice, medical operations, patient access, revenue cycle, or business management experience
  • 5 years of revenue cycle experience

Knowledge, Skills, and Abilities

  • CPT and ICD-10 knowledge preferred.
  • Computer (Microsoft Office) skills and medical terminology knowledge.
  • Strong leadership qualities and excellent supervisory skills.
  • Excellent communication (verbal and written) and analytical skills.
  • Self-motivated.
  • Ability to build relationships, rapport, and trust with physicians.

Job :


Primary Location :

Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus

Department :


Job Status

:Full Time

Joining a new organization can be daunting or overwhelming. But at Nicklaus, your colleagues make you feel welcomed. They taught me to celebrate our accomplishments and band together during challenging times. This is not easy to find in healthcare these days, so I’m grateful to have found an amazing place to work with people and leadership who have my well-being in mind.

Lova Renee Brunson Manager Accreditation & Regulatory

Collaboration leads to success.

Alone we can do so little; together we can do so much. Working together, we find solutions and methods we would never find alone, and at Nicklaus Children’s, we have fun doing it.

Responsibility drives us.

We all take responsibility here – for the children, their families, our work and each other. We meet our responsibilities head on and motivate each other to succeed.

Empower yourself, help others.

Nicklaus Children’s encourages team members to believe in their ability to affect positive change in the world through everything they do with us.

Advocate for the right way.

Advocate for children. Advocate for families. Advocate for yourself. But most of all, advocate for getting the job done right and you will find nothing but success and support in your career here.

Transformation is growth.

At Nicklaus Children’s, change is not to be feared. When you work here, you are always working with the most advanced tools and procedures available.

Empathy is everything.

We expect our team members to have empathy for the patients and families they treat, and in turn, we have empathy for them. We take care of everyone in the Nicklaus Children’s family with competitive benefits and our supportive culture.

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As champions for children, Nicklaus Children’s is committed to putting the health and safety of our patients, families, medical staff and employees first. With the increasing number of adults and children in our community experiencing illness from the coronavirus and its variants, our course of action is clear. Vaccination offers proven protection against severe COVID-19-related illness. All members of our team are required to be fully vaccinated against COVID-19. Accommodations are being made for those who have a medical reason where they cannot receive the vaccine or have a strongly held religious basis for not obtaining it.

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