Dir Admin Office of the CEO

Description

Job Summary

Directs the operations of administrative services across all health system geographic locations. Plays a pivotal role in reporting to and supporting the CEO's office by fostering seamless communication and driving health system priorities. Collaborating closely with the President and CEO to ensure organizational objectives are met. Responsible for strategic thinking, project management expertise, and the ability to handle confidential information with the utmost discretion. Contributes to the organization's success by providing critical support to the CEO's office and contributing to the overall effectiveness and efficiency of the health system.

Job Specific Duties

• Manage communication flow between the Office of the CEO and various health system departments; facilitates efficient information exchange. 
• Manages access and oversees the scheduling of most appointments in collaborating with the Executive Assistant to the CEO. Conducts research, works with key stakeholders to obtain necessary information, prepares briefs and conducts daily briefings to the CEO in order to ensure maximum preparedness for all events, meetings and engagements. 
• Works with the Senior Executive Assistant to ensure the preparation of all executive level presentations and reports are properly prepared, synthesizing complex information into clear and concise formats, and directions. 
• Manages all travel arrangements and reimbursements for the CEO. 
• Supports the CEO in facilitating effective communication across the organization. 
• Partners with a broad range of internal stakeholders and groups, frequently related to matters of immediate concern and coordinates responses. Supports the CEO with coordinated responses, solutions and follow ups.
• Conducts research and prepares briefing materials on significant matters that require the attention of the CEO or the board. 
• Works with the CEO to plan and execute key regular meetings. Ensure all prep work is completed on time and disseminates clear summaries with actions and follow ups.
• Oversees the coordination and preparation of all materials and agendas, as well as attending key leadership meetings. E.g. ELT Member, QOR member, attends ELC, and Board meetings at the request of the CEO. 
• Directs the operations of administrative services across geographic locations.
• Works with key stakeholder groups that report through the Office of the CEO to ensure budgets and expenses are properly prepared and managed across all related cost centers. 
• Provides direct over-site of the Senior Executive Assistant to the CEO, leadership of the executive administration team and the administrative fellowship, and internship programs. 
• Works closely with Government and Community Affairs to manage and facilitate external affairs requests related to system sponsorships and community support. 
• Serves as representative and liaison, as needed, on behalf of the organization and as directed by the Office of the CEO.
• Manages systemwide Community Affairs impact operations by reviewing external affairs requests and sponsorship agreements for alignment to key business service lines to maximize benefit, track weekly systemwide engagement activities, and oversees inventory management and logistical support. 

Qualifications

Minimum Job Requirements

• Bachelor's Degree in Healthcare, Business Management, or related field
• 5-7 years of demonstrated exceptional people leadership

Knowledge, Skills, and Abilities

• 3-5 years of proven experience in a similar role and demonstrating effective support to C-level executives.
• Strategic thinking and the ability to contribute to organizational planning.
• Demonstrated leadership skills and the ability to work both independently and collaboratively.
• Exceptional organizational and project management skills.
• Handles confidential information with discretion and maintains a high level of professionalism.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced and dynamic environment.
• High level of integrity and ability to handle sensitive information.
• Ability to flex communication style and adapt to complex and ambiguous environments.
  

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