Executive Services Leader

Description

Job Summary

Directs the operations of executive services across all health system geographic locations. Plays a pivotal role in reporting to and supporting the CEO's office by fostering seamless communication and driving strategic initiatives. Collaborating closely with the President & CEO to ensure organizational objectives are met. Responsible for strategic thinking, project management expertise, and the ability to handle confidential information with the utmost discretion. Contributes to the organization's success by providing critical support to the CEO's office and contributing to the overall effectiveness and efficiency of executive operations.

Job Specific Duties

• Manages communication flow between the Office of the CEO and various departments and facilitating efficient information exchange.
• Manages access and oversees the scheduling of all appointments. Conducts research, prepares briefs and conducts daily briefings to the CEO in order to ensure maximum preparedness for all events, meetings, and engagements.
• Works with Senior Executive Assistant to ensure the preparation of all executive level presentations and reports are properly prepared, synthesizing complex information into clear and concise formats and directions.
• Manages all travel arrangements and reimbursements for the CEO and President.
• Acts as an advisor to the President and CEO. Supports the President and CEO in facilitating effective decisions across the organization.
• Partners with a broad range of internal and external stakeholders and groups, frequently related to matters of immediate concern and coordinates responses. Supports the CEO with coordinated responses, solutions and follow ups.
• Accompanies the President & CEO to various engagements including meetings with local, state, and federal government, representatives from other health systems, industry conferences, and other relative stakeholders.  Serving as a representative and liaison on behalf of the organization.
• Conducts research and prepares briefing materials on significant matters that require the attention of the CEO or boards.
• Works with the CEO to plan and execute key regular meetings. Ensures all prep work is completed on time and disseminate clear summaries with actions and follow ups.
• Oversees the coordination and preparation of all materials and agendas and attends leadership meetings (e.g. ELT, ELC, QOR and Board meetings at the request of the CEO and President).
• Directs the operations of executive services across health-system geographic locations. Ensures budgets and expenses are properly prepared and managed.
• Provides direct oversite of the Senior Executive Assistant to the President and CEO and leadership of the executive administration team.
  
  

Qualifications

Minimum Job Requirements

• Bachelor's Degree in Healthcare, Business Management, or related field
• 5-7 years of demonstrated exceptional people leadership

Knowledge, Skills, and Abilities

• 3-5 years of proven experience in a similar role and demonstrating effective support to C-level executives.
• Strategic thinking and the ability to contribute to organizational planning.
• Demonstrated leadership skills and the ability to work both independently and collaboratively.
• Exceptional organizational and project management skills.
• Handles confidential information with discretion and maintains a high level of professionalism.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced and dynamic environment.
• High level of integrity and ability to handle sensitive information.
• Ability to flex communication style and adapt to complex and ambiguous environments.

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