Manager CAMTS Program & Communication Ctr. (Full Time, Days)

Description

Job Summary

Manages all the Commission on Accreditation for Medical Transport Systems (CAMTS) standards with clinical staff, Physicians, clinical leaders, other medical professionals, air-medical personnel, and aviation specialist. Coordinates all aspects of patient care and ensures the department provides the highest quality patient care while meeting all national requirements. Direct oversight of the LifeFlight Communication Center operations and staff.

Job Specific Duties

• Manages and collaborates with the Transport Medical Director and Nursing leadership to assure the program is in compliance with Commission on Accreditation for Medical Transport Systems (CAMTS) & state Emergency Medical System (EMS).
  
• Provides clinical and organizational leadership to ensure the patients receive highest quality care and service as per CAMTS standards.
  
• Collaborates and fosters strong working relationships with Physicians, Nursing Leaders, and staff in order to meet all regulatory CAMTS standards.
  
• Reviews all patient encounters for quality and performance improvement.
  
• Helps write and maintain written objective evidence of actions taken in potential and identified problem areas and the evaluation of the effectiveness of that action.
• Compiles data & documentation, analyzes, and ensures adherence and timely submission to Commission on Accreditation for Medical Transport Systems (CAMTS) & state Emergency Medical System (EMS).
  
• Designs, implements, and maintains system for CAMTS accreditation management. Provides guidance, leadership, and direction to the day-to-day business operations for accreditation program.
  
• Manages performance improvement initiatives and activities; responsible for the annual performance improvement needs assessment process.
  
• Promotes the effectiveness of the QM program and active participation by management and staff in the program by sponsoring active communication pathways bi-directionally between staff and management.
  
• Participates as an active member of the education committee, safety/quality councils and accreditation & regulatory.
  
• Provides operational oversight of LifeFlight Comm Center to include all staff and dispatching equipment.
  
• Ensures the proper staffing and scheduling of all Comm staff. Delegates the scheduling function of Comm staff members, and oversees the staffing/scheduling process.
  
• Participates in hiring process for Comm staff. Participates in the interview process for staff members and provides input and recommendations to the hiring Director.
  
• Leads, coaches, counsels, and evaluates employees on their job performance. Ensure employees adhere to all NCHS policies and procedures, including NCHS Values and Guiding Behaviors. Makes appropriate recommendations for corrective action and carries them out. Consults with TM&E as needed.

Qualifications

Minimum Job Requirements

• Bachelor's Degree in Healthcare Administration, Business Administration, or related field
  
• Paramedic License in the State of Florida - maintains active and in good standing throughout employment.
  
• American Heart Association BLS - maintain active and in good standing throughout employment
  
• Neonatal Resuscitation Program (NRP) - maintain active and in good standing throughout employment
  
• American Heart Association ACLS - maintain active and in good standing throughout employment
  
• FP-C, NPT-C, CCP-C or CFRN Certification within 6 months of hire
  
• Trauma certification: PHTL (Pre-Hospital Trauma Life Support) or ITLS (International Trauma Life Support) required within 6 months of hire
• 4-7 years Paramedic experience in an acute care healthcare environment
  
• 4-7 years critical care transport experience

Knowledge, Skills, and Abilities

• Master's Degree preferred.
  
• One year previous experience in a leadership role preferred.
  
• Data collection and analysis experience preferred.
  
• Able to formulate and evaluate a plan of care for the patient.
  
• Able to monitor implementation of clinical performance recommendations and action planning accordingly.
  
• Able to provide expertise, resources, and competent care within a transport setting.
  
• Able to lead all needed stakeholders through CAMTS standards.
  
• Able to assist in the coordination of activities of an interdisciplinary team.
  
• Able to solve department issues and maintain clinical practices.
  
• Strong organizational, time management, problem solving, decision-making, and critical thinking skills.
  
• Able to maintain confidentiality of sensitive information.

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