Quality Assurance Specialist - W. Kendall (Full Time, Days)

Description

Job Summary

Responsible for auditing registrations for accuracy based on established guidelines and updates/revises the registration in the computer system. Creates tutorials for efficient departmental operations.

Job Specific Duties

• Provides training as needed on registration functions identified.
  
• Communicates training needs and deficiencies to Leadership team.
  
• Enters corrections as needed into computer system and notifies the Registrar and the appropriate Supervisor.
  
• Reviews errors in QA system(s) and notifies the appropriate Supervisor.
  
• Reviews unbilled account report for prescription accuracy and compliance.
  
• Performs daily registration functions.
  
• Audits demographic and third-party payer information on registrations for accuracy utilizing established guidelines.
  
• Assists with denials work as needed.
  
• Conducts registration compliance audits to ensure quality/adherence to policies and procedures.
  
• Aggregate statistics and ensures data accuracy of system reports by verifying, testing, and validating with IT department as needed.
  
• Serves as a subject matter expert and resource to the OCC Patient Access Supervisors.
  
• Prepares quality reports for management that identifies and communicates trends and areas of opportunity for individuals, specific teams, and OCC departments.

Qualifications

Minimum Job Requirements

• 2-4 years of experience as a Registrar in a hospital environment

Knowledge, Skills, and Abilities

• High school education or equivalent preferred
  
• Highly proficient in Microsoft word, Excel, PowerPoint, and Outlook.
  
• Able to learn work related software application(s), and effectively use them.
  
• Ability to communicate effectively both verbally and in writing.
  
• Ability to maintain confidentiality of sensitive information.

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